We use a combination of metrics such as website traffic, conversion rates, return on investment (ROI), and customer engagement to evaluate the success of your campaigns. Detailed reports are provided regularly, allowing you to track progress and make data-driven decisions.

Resolution times can vary based on the complexity of the issue. Simple issues may be resolved within a few hours, while more complex problems may take 24-48 hours. Our team will keep you updated on the status throughout the process.

Yes, you can request changes to your campaign at any time. We will review the adjustments and implement them in a way that aligns with your overall strategy. Some changes may take time to reflect, depending on the platform used.

es, every client is assigned a dedicated account manager who will be your main point of contact throughout the duration of the project. Your account manager will oversee all aspects of your campaign and ensure timely communication.

We understand that issues can arise outside of regular business hours. While our primary support hours are Monday to Friday, we offer emergency support for critical issues. You can contact us via email, and our team will respond as soon as possible.

We value client feedback and encourage you to share your experience with our team. You can provide feedback through email, during regular check-ins with your account manager, or via our online feedback form. Your input helps us improve our services and support.

Payments are typically made at the beginning of each service period. For one-time projects, a deposit is required before work begins, with the remaining balance due upon project completion. For ongoing services, payments are due monthly or as per the terms agreed upon in the contract.

Yes, you will receive a detailed invoice for every payment you make. Invoices will be sent via email and include a breakdown of the services provided, payment due date, and payment method details.

You can cancel ongoing services at any time by notifying us in writing. Refunds for pre-paid services are handled on a case-by-case basis, depending on the work completed. For one-time projects, deposits are typically non-refundable once the project has started.